If the generator is running but not taking on the load when the mains power is cut off, there are several possible causes and solutions that could lead to this situation:
Automatic Transfer Switch (ATS) Problems:
Cause: ATS, may fail to transfer power from the generator to the load. This can happen because the ATS is faulty, incorrectly adjusted, or because of a mechanical issue.
Solution: Ensure to check ATS. Test if it is working properly and adjust or repair it if necessary. Check the connections and terminals of the ATS.
Voltage Detection Problems:
Cause: The generator output voltage may not be detected correctly. This may be due to a fault in the detection circuit.
Solution: Check the voltage sensing circuit and make sure the sensors are working properly. Replace faulty compenants.
Load Capacity Problems:
Cause: Generator may be too low capacity to carry the connected load.
Solution: Ensure to check capacity of generator and and may be too low in capacity to carry the connected load. If necessary use higher capacity generator.
Connection and Wiring Problems:
Cause: There may be looseness, breakage or short circuit in the connections from the generator to the load side.
Solution: Check all connections and cables. Tighten any loose connections and replace any broken cables.
Control Panel Faulty:
Cause: There may faulty in the generator control panel, This may prevent the load from being transferred to the generator.
Solution: Ensure to check the control panel and ensure it is working properly. Repair and replace faulty companents.
Fuse or Circuit Breaker Problems:
Cause: The fuse may have blown or the circuit breaker may have tripped, preventing the load from being transferred to the generator.
Solution: Ensure to check fuses and circuit breaker. If necessary replace or reset.
Frequance or Voltage settings Problems:
Cause: There may wrong in the generator Frequance and voltage settings.
Solution: Check the generator's frequency and voltage settings and adjust if necessary.
By performing these checks, you can determine why your generator is not taking the load. If the problem persists, it is recommended that you seek help from a professional technician.